Returning A Mattress To Wayfair

Learn more about wayfair s return policy and easy online return process. For reference my experience with this return occurred in the summer of 2018 so please remember to check wayfair s current policies directly on their website at www. Because my phone number was different from the phone number of the order i made i did not get a phone call.

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To make a return you can use the return shipping label provided and the shipping cost will be deducted from your refund.

Returning a mattress to wayfair. Wayfair offers a 100 night sleep trial for mattress purchases. With many mattress retailers return shipping only comes with a fee. This free return policy doesn t apply to every wayfair purchase just mattresses. Another top reason is that it feels too soft.

I tried to return the mattress and reordered the mattress from wayfarer. Wayfair has a wide array of mattress options all that come with 100 day trials which is quite a high amount for traditional mattress retailers that sell multiple brands wayfair s selection is mostly focused on budget conscious varieties though they also have some options that are more expensive such as those from tempur pedic and other name brands. Wayfair mattresses once per order only you get a 100 night free trial for every mattress you purchase. Wayfair does not offer free return shipping except on mattresses.

A few items can t be returned including clearance items gift cards personalized items items marked non returnable on the sale page and. Risk free trial and return policy. If you aren t satisfied with your new mattress after you sleep on it 100 times you can exchange it for a different one or return it for free. According to user data the number one reason for returning a mattress is that it feels too firm.

I called back. On the call the assistant said i needed to arrange two different pickup services so i went on to arrange the first pick up. On top of that return shipping is free. The wayfair returns policy states that if you are unhappy with the item you have purchased you can return it to them for a refund within 30 days of delivery in the original condition and packaging.

Yes we have a lot in common with goldilocks but to be fair considering how much time we spend in bed it makes sense that we want our new bed to feel like heaven. If you re not satisfied by the product in these 100 nights you can either exchange it with the new one or return it for free. We know that buying a mattress online can be daunting. To ease your decision making all wayfair mattresses come with a 100 night trial.

Be aware that return shipping can cost more than 800 for oversized items like couches and will vary based on the carrier distance and the item itself. Both of them did not work for me so i was trying to return both of them. Even though wayfair changed their return policy since my purchase i still wanted to post about my experience with returns at wayfair in hopes that it might be helpful for you. If an item isn t the perfect match you can return it for a refund within 30 days of delivery in the original condition and packaging.