Ring Doorbell 2 Night Vision Not Working

I think this started with the new update to the app.

Ring doorbell 2 night vision not working. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Ring pro works fine for a couple of events and then stops working. Night vision doesn t work. Open the ring app.

All i have done is turned on the porch light during the night and turned on the color night vision in video settings. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Tap the three lines on the top left. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

Now the doorbell will work through the dark hours. I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. Ring s video doorbell 2 is a solid performer and will keep watch on your porch with day and night vision.

But ring has been tenacious and through constant. Doorbell working as advertised. Power pro is installed everything else is working fine i have reset the camera.