Ring Doorbell Power Source Says Battery

I let the batter charge about 3 hours or so via usb and got the battery up to 70ish before installing the bell.

Ring doorbell power source says battery. This article will tell you how to connect a ring doorbell directly to a low voltage 8 24v ac transformer. Ordered a replacement power supply same issue. The solar charger is just a power source. I do have the battery installed as the directions say.

The other day i received an email saying i needed to recharge the battery. Purchased the 18v 500mah power supply from amazon and it worked for a few minutes showing hardwired and light ring lit up but then it went back to battery status and no lit ring. Mine shows power source. The rechargeable battery that comes included with your ring video doorbell is designed to power your device without being connected to an external power source.

1st time that has ever happened so i looked at the device health and it showed the power source was battery and not hardwired. Even if your power source supplies 16 volts ac or greater resistance in your wires often due to excessive length or gauge of the wires can keep ring pro from receiving enough power to function. It s been slowly charging by hardwired installation since. If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to.

The main screen shows a green battery with a lightning bolt through the. Called ring several times they just sent me a replacement. I have a ring 2 that is just over 2 years old. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

For more information about battery life and recharging your ring video doorbell visit the charging guide. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. Ring doorbell2 started showing power source as battery after 2 years. If you would like to avoid charging your battery by directly connecting your ring video doorbell 1st generation to a transformer it s possible if you don t have an existing doorbell.

It will need to be recharged on a regular basis. Once the solar charger starts working does that show up in the ring app.